Privacy Policy for Keen on Pet Care App (United States)
Last Updated: [22-01-2024]
Welcome to Keen on Pet Care, a mobile application provided by Kleza Solutions Pvt Ltd. This Privacy Policy is designed to inform users in the United States how we collect, use, and protect personal information when you use our services.
1. Information We Collect:
Personal Information:
– When you create an account, we may collect your name, email address, phone number, and other relevant information.
– If you choose to use our pet care and pet sitting services, we may collect additional information such as your address, pet details, and any specific care instructions.
Payment Information:
– We integrate with Stripe for payment processing. When you make payments through our app, your payment information, including credit card details, is collected and processed by Stripe. We do not store your payment information on our servers.
Communication Data:
– We may use Twilio for communication services. Your phone number and message content may be processed by Twilio for the purpose of sending notifications and updates.
Location Data:
– To provide pet sitting services and locate nearby pet sitters, we may collect and process your location data using Google Maps.
Survey and Feedback:
– We may use Google Forms for collecting feedback and surveys. Participation in these surveys is voluntary, and the information collected is used to improve our services.
2. How We Use Your Information:
Providing Services:
– Your personal information is used to create and maintain your account, provide pet care services, and communicate with you.
Payment Processing:
– We use Stripe for secure payment processing. Your payment information is processed directly by Stripe, and we do not have access to your credit card details.
Communication:
– Twilio is used for sending notifications and updates related to your pet care services.
Improving Services:
– We may use survey and feedback data from Google Forms to enhance our services and user experience.
3. Third-Party Integrations:
Stripe:
– Our payment processing is handled by Stripe. Please review Stripe’s privacy policy for information on how they collect and process your payment information.
Twilio:
– Twilio is used for communication services. Your phone number and message content may be processed by Twilio for the purpose of sending notifications.
Google Maps:
– Location data is processed using Google Maps to provide accurate pet sitting services.
Google Forms:
– Surveys and feedback may be collected using Google Forms. Participation is voluntary, and information is used for service improvement.
4. Data Security:
We take reasonable measures to protect your personal information. Access to your data is restricted to authorized personnel only.
5. Changes to Privacy Policy:
We reserve the right to update and modify this Privacy Policy. Any changes will be reflected on this page, and we encourage you to review it periodically.
6. Remove Account
If you want to remove your account, please visit http://kleza.io/clients/keenonpetcare/support/. Fill in your details on the form, and select ‘Remove Account’ from the dropdown menu. Do share your message and submit the form. Your account will be removed within 24 hours.
7. Contact Us:
If you have any questions or concerns about our Privacy Policy, please contact us at [contact@kleza.io].
By using Keen on Pet Care, you agree to the terms outlined in this Privacy Policy.
Thank you for choosing Keen on Pet Care!